Good evening all,
I’m in a little bit of a quandary about an issue that has come up this week. I’ll need to start with a little history, but I’ll be brief…
About six months ago, Stampin’ Up! sent me an email and asked me to remove all links on my blog to competitive sites. Typically, in my supplies list, I would link to both Stampin’ Up! and non-Stampin’ Up! products that I used (e.g. to Hero Arts or to Two Peas in a Bucket). They had an issue with me linking people to buy non-Stampin’ Up! products. They said I should be careful about using competitive products, but they did not tell me to stop. All they wanted was for me to remove the links. I could understand their position, so I complied and removed the links. And this is why you see the separate supply lists after each video.
On Monday, I received another email from Stampin’ Up!. This time, they asked me to stop using all non-Stampin’ Up! products immediately (including products that Stampin’ Up! does not sell, such as liquid pearls, spellbinders, etc.). In addition, they specifically requested (well, I guess I should say “demanded”) that I take down every video that uses Copic markers since March, 2011. I’m not sure why they picked that particular product to censor… maybe because it’s the one non-SU product that I use most often?
I sent them a response on Tuesday, explaining that I only use non-SU products when there is no SU equivalent. For example, Copic markers are alcohol-based dye ink markers. Stampin’ Up! does not sell any alcohol-based dye ink markers. I use Ranger liquid pearls because SU does not have a similar product. I gave several examples. I also explained that when SU releases a product that I already own from another company, I spend my own money to purchase the SU version (so now I have duplicate products), so that I can use it in my videos.
For those of you who saw me Wednesday, you know that I have been on pins and needles, awaiting a response from SU, hoping they would understand my position and reconsider their request. My husband said, “Seriously Darlene, can you please think of something else?!”
Their response came this afternoon. They explained that while they understand my position on using products that Stampin’ Up! does not sell, they cannot condone it because they need to also protect potential future Stampin’ Up! products. Um, seriously? (Sorry, my commentary). They have their policy and that’s it. They asked me to notify them in writing by tomorrow (Friday), that I have complied with their demands.
So now you see my dilemma. I am just totally distraught over this situation. On the one hand, I love Stampin’ Up! products and want to promote and use them. On the other hand, I feel like Stampin’ Up! is censoring the content of my personal site and they shouldn’t be able to do that. I mean, I can understand that they don’t want me promoting products that they sell, but if they don’t sell it, how is it wrong? There are so many non-SU products I love – do I really want to limit myself to only Stampin’ Up!?
My husband thinks that what SU is asking is completely outrageous. He says I should sell every Stampin’ Up! product I have on eBay and use that money to buy a whole new set of products that I like from other companies. That seems a little drastic to me. But, is he right?
I wanted to just put this out there and see what you think. If you were in my place, what would you do? And, conversely, what is it that YOU want to see? To be honest, I’m having a hard time even conceiving of taking down so many of those videos I worked so hard on. I’m just plain mad.
You can view the entire email thread HERE.